N. ii. Services · Chapter two
Five ways
I can help.
Five engagements, each with a fixed scope and a clear deliverable. The work produces something you own — not access to a retainer. If you're not sure which fits, the audit exists for exactly that.
Business Technology Audit
One hour on a call, then a written plan. A clear read of where your tech is leaking money, where it is quietly risky, and what three things I would fix first. Yours to keep whether you hire me or not.
Website Design & Build
A site that books clients, explains your offer clearly, and does not need an agency on retainer to keep running. From blank domain to live — design, copy structure, SEO, and deployment. You can update it yourself afterwards.
Full Tech Stack Setup
I pick and configure your technology foundation from scratch: email, storage, CRM, calendars, security, backups. You end the engagement with a system that runs without an IT department, documented clearly enough that your next hire can use it on day one.
Subscription Cleanup
I read every software invoice you have paid in the last 12 months, find the duplication and the dormant seats, and write you a keep / cancel / switch memo with real numbers attached.
AI, Used Carefully
Real AI implementation for small teams — not demos, not chatbots. We identify the two or three workflows where it actually saves time, configure it properly, and train the people who will use it. No hype. No new tools abandoned in six months.
Fractional CTO
A few hours a month of senior technology judgment, on retainer. For owners who need someone to call when a vendor says something suspicious, or when they are making a decision they cannot un-make.
Also. Sometimes —
A few other things.
Specific workflow solutions and additional services. Most are for clients I'm already helping, but any of them can stand alone.
- i.Lead Intake & Follow-Up. Most service businesses lose a third of their leads to slow replies. Automated intake and follow-up that catches those leads using tools you already pay for.
- ii.Task Routing. Most service businesses run on founder memory and Slack pings. A system your team can actually run, so tasks move without anyone waiting on you for direction.
- iii.Pipeline Visibility. One view that tells you what is actually happening in your business — metrics that matter, not a vanity wall — built from the tools you already use.
- iv.SOPs & Documentation. Most small businesses run on what is in the owner's head. I write the things down, in plain English, and make them findable so every new hire starts from the same place.
- v.Vellum — art-directed personal sites. A separate studio line: twelve editorial templates, typeset with your content and delivered in five business days for a flat $997. For consultants, physicians, and academics who need one very good page rather than a whole stack.
- vi.Data migrations & custom integrations. Moving records between systems, or connecting two tools that need to talk. Tedious, important, easy to get wrong in a hurry.
Aside. ON PRICING
I'd rather quote you than list prices.
The audit is $950 and the subscription cleanup is a fixed fee — both listed above. Everything else is quoted flat after a short conversation about what you're starting from. Most project engagements land between $2,500 and $12,000. The fractional retainer starts at $1,200 a month.
Every engagement is scoped in writing before any work begins. No hourly billing, no invoices that surprise you, no emails asking to extend scope.
N. iii. By industry
Working in a specific field? See how this applies to your practice.
N. iv. Next step
Start with the thing that makes the rest easier.
The audit is the fastest path through any of this — one hour, a written plan you keep regardless of what happens next. If you already know what you need, skip it and book a call directly.